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Frequently Asked Questions
A: To place an order on Pranjay.com, simply add items to your shopping cart, proceed to checkout, and enter your shipping and payment information. We accept a variety of payment methods, including credit cards, PayPal, and bank transfers.
A: The delivery time for your order depends on your location and the shipping method you choose. We offer standard, expedited, and express shipping options, and you can view the estimated delivery time for your order during checkout.
A: We offer a 30-day return policy for most items. If you're not satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date, as long as the item is in its original condition and packaging. Some items, such as beauty products, may have additional restrictions. Please refer to our Return Policy for more information.
A: Our privacy policy outlines the information we collect, how we use it, and how we protect it. We are committed to protecting the privacy of our customers and users, and we take appropriate measures to secure personal information. You can find our Privacy Policy on our website.
A: You can track the status of your order by logging into your account on Pranjay.com. You will receive updates on your order status and a tracking number once your order has been shipped.
